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Appointments are preferably scheduled online through the electronic medical record application called the LivingMatrix®. Appointments can also be made by calling the office. If you are a new patient, consider the option to select a complimentary 15 minute “discovery appointment” with the doctor to ask questions and “discover” if Dr. Fuentes-Valdes's approach is appropriate for you.
For first time patients, it is recommended to schedule either a 60, 75, or 90-minute consultation. This will allow enough time to review with you the information from your health assessments and adequately discuss various therapies to consider.
When making an appointment online through the LivingMatrix® portal, an account will be created and you will be sent an email from “no-reply+support @livingmatrix.com thanking you for activating your account. Please check your spam folder if you do not see this in your email inbox.
When the appointment is confirmed by the office, you will receive a second email with a request to fill out one or more health assessments. The initial assessments are very comprehensive and will take some time to complete. The therapeutic process of healing includes gathering this very important information to help build your self-awareness. Please take your time filling out the health assessment. You are encouraged to take a break and finish later if needed. The information will be saved for you when you are ready to continue.
A reminder email will be sent with information to prepare for you scheduled appointment. This email will include a link for a “Zoom” video meeting if you have selected an online appointment. The passcode for your meeting will be specific for you.
For those who have difficulty with the forms or prefer to not fill out so much information online, please communicate those concerns with Dr. Fuentes-Valdes and accommodations can be made.
Health care services are performed using a holistic approach to support the whole person, not just addressing a current collection of symptoms. The patient will be provided with a thorough evaluation using their timeline and matrix report provided by the LivingMatrix®. You will receive the appropriate handouts and a personalized comprehensive therapeutic plan to take home, review, and implement the recommendations.
Appropriate labs will be ordered as a result of the patient-doctor interaction. Our practice uses Quest and Rupa Health for conventional and specialty labs. You can also use your preferred laboratory as far as the results are available to the doctor. Medical acupuncture is part of the different complementary tools offered and can be addressed during the first and follow up visits. Acupressure and Energy Medicine instructions will be provided for the patients as part of the therapeutic plan as indicated.